• General
  • June 8, 2019
  • 4 minutes read

Jetblack Shoppers Are Spending Up To $1,500 Monthly

Jetblack CEO Jennifer Fleiss Photograph by Stuart Isett/Fortune On Friday at its annual shareholders meet-up in Bentonville, Arkansas, Walmart revealed…

Jetblack CEO Jennifer Fleiss

Photograph by Stuart Isett/Fortune

On Friday at its annual shareholders meet-up in Bentonville, Arkansas, Walmart revealed that users of Jetblack — a personal shopping service launched by Rent the Runway co-founder Jennifer Fleiss that’s part of Walmart’s Store No. 8 incubator — are spending an average of $1,500 each month. But the purchases are not all from Walmart as Jetblack also buys products from other retailers for its users.

“It brings conversational commerce to life, and customers are absolutely loving it,” Walmart e-commerce CEO Marc Lore said at the company’s annual shareholders meet-up. “Today, more than two-thirds of Jetblack members engage with us weekly, spending on average $1,500 per month.”

Walmart eCommerce U.S. CEO Marc Lore

image: Walmart

Walmart didn’t say how much of the average spent each month was on its own products. Jetblack charges $50 for a monthly membership that lets its customers order products with a simple text message. Jetblack, the first business to emerge from Walmart’s tech incubator, launched May last year in New York City, after a closed beta in Manhattan.

Jetblack leverages a combination of AI practices and expertise from professional buyers to purchase stuff for its users.


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