Twilio CEO Jeff Lawson. Photo by John Phillips/Getty Images for TechCrunch, under Creative Commons license

Cloud communications company Twilio has released its financial results for the first quarter of 2020, indicating $365 million in revenue, up 57% year-on-year. That revenue is a record for Twilio and seems to be as a result of an unconventional increase in demand for internet-based communications software in the middle of a coronavirus pandemic that has shifted many people to work online. “We delivered strong first-quarter revenue growth of 57% year-over-year, as customers across industries turned to Twilio’s customer engagement platform to accelerate their digital transformation efforts,” Twilio CEO Jeff Lawson said in a press statement.

Alongside record revenue, Twilio however, reported a $93 million loss in the first quarter, up a bit from $88 million in the same quarter last year. Twilio has been expanding rapidly and is apparently willing to rack up losses to cater to future growth. In 2019 alone, Twilio added 1,400 employees, bringing its current headcount to over 3,000. Currently, Twilio reports having more than 190,000 ‘Active’ customer accounts, up 23% year-over-year.

Due to uncertainty surrounding the ongoing impact of the coronavirus pandemic, Twilio is, however, withdrawing its full-year 2020 guidance just like many other companies.