image : Tesla

Tesla chief executive Elon Musk has said the electric car manufacturer will reimburse customers if car delivery delays make them miss out on a significant tax credit. Under a tax overhaul passed by the U.S. congress last year, Electric vehicle manufacturers receive incentives for vehicle purchases phased out gradually once a company hits 200,000 sales.

The incentive is reduced by 50% every six months until it phases out. A full tax $7,500 credit available for Tesla purchases ends in less than two weeks, dropping to $3,750 beginning January 1st 2019. Tesla said orders for cars placed by October 15 will be eligible for this incentive and that customers would get hold of their cars by the end of the year.

image : Tesla

But with some customers still waiting, they took to social media to voice complaints about delays and what they term lack of communication by the company. Replying to a Twitter user, Elon Musk said Tesla would cover the tax credit difference if cars did not arrive in time.

“If Tesla committed delivery & customer made good faith efforts to receive before year end, Tesla will cover the tax credit difference.” Musk said. He also stated that should have all orders for the mid-range Model 3 mass market sedan delivered by the end of next year.

If Tesla committed delivery & customer made good faith efforts to receive before year end, Tesla will cover the tax credit difference

— Elon Musk (@elonmusk) December 22, 2018

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