Sprinklr CEO Ragy Thomas. Photo credit: Web Summit/Flickr

Sprinklr, a New York-based customer experience management company, has raised $200 million in new equity funding from private equity firm Hellman & Friedman. The funding values Sprinklr at $2.7 billion. Also, along with the equity funding, Sprinklr has secured $150 million in convertible debt financing from investment firm Sixth Street. Before now, Sprinklr had raised more than $200 million in funding, with its last known funding round occurring three years ago. 

Sprinklr says it’ll use the new funding to accelerate its operations. Currently, the New York-based company has 10,000 clients globally, some of whom spend millions of dollars annually. Last year, Sprinklr surpassed $300 million annual revenues, notably 11 years after its founding. Sprinklr develops customer experience software used by enterprises to engage and reach customers across social channels. The New York-based company currently has nearly 2,000 employees globally. 

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