- General
- May 25, 2019
- 4 minutes read
VW Launches Personalized Offers And Recommendations Service
The Volkswagen ID.3 electric vehicle image: Volkswagen Volkswagen has launched We Experience, a new service that locates user’s vehicles via a…
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The Volkswagen ID.3 electric vehicle
image: Volkswagen
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Volkswagen has launched We Experience, a new service that locates user’s vehicles via a smartphone and identify offers and personalized recommendations — such as tips and deals for restaurants — around the user’s vicinity. The proprietary algorithm behind the recommendations and offers is developed by IBM.
Volkswagen has partnered with companies like Domino’s, Shell, and Tank & Rast, to display individual offers from these partners that a user will be able to redeem online or on site. The automaker says the new service will be constantly expanded with new partners to be added.
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Volkswagen CEO Herbert Diess is shown the interior of the company’s pre-production ID.3 electric vehicle
image: Volkswagen
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‘We Experience’ is available on the VW Connect free smartphone app , one that the company says is used by more than 560,000 customers in 17 countries. The app works with a piece of hardware called a DataPlug that links up Volkswagen vehicles with Volkswagen We, the umbrella under which various Volkswagen services lie.
The device costs €39.50 ($44) , is plugged into the onboard diagnosis interface of Volkswagen vehicles (supported on more than 10 million of them), and is capable of transmitting key vehicle data — like tips on efficient driving behavior, current location, mileage and tank level, driving style analysis and tips — to a smartphone.