Employees work at an Apple Store in Taipei, Taiwan image: Apple

Apple has announced it has expanded its authorized repairs network to all Best Buy stores across the U.S., with nearly 7,600 newly Apple-certified technicians ready to provide expert service and repairs for Apple products. Best Buy has nearly 1,000 stores across the U.S. that will now provide repairs backed by Apple, out of [now] more than 1,800 third-party authorized service providers in the US. This figure includes Apple’s own stores.

Apple has tripled its number of authorized repair locations in the U.S. compared to three years ago. At these locations, trained experts who use genuine Apple parts are able to make same-day iPhone repairs and also service other Apple products. Apple says eight out of ten of its customers will be within 20 minutes of an authorized service provider thanks to this expansion.

A woman services an iPhone at a Best Buy store image: Apple

“At Apple, we’re dedicated to providing the best customer service in the world,” Apple’s vice president of AppleCare, Tara Bunch said in a press release. “If a customer ever needs to repair their products, we want them to feel confident those repairs are done safely and correctly. We’re always looking at how we can reliably expand our network of trained technicians and we’re excited to partner with every Best Buy store so it’s even easier for our customers to find an authorized repair location near them.” She said.

“We love being there for our customers no matter what their Apple need is, from helping them choose the right device, to offering AppleCare protection and now helping fix their devices,” Best Buy’s president of Services, Trish Walker also said. “We’ve always enjoyed a great partnership with Apple and we’re thrilled that, together, we can better serve our customers.” He said.

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